Director of Operations

40/h week

Schedule

Permanent

Post

To be discussed

Compensation

Benefits

• Group Insurance • Voluntary Retirement Savings Plan (RVER) • Flexible Hours

Expected results

a) Achievement of corporate and operational objectives (innovation – quality – competitiveness) of the department
b) Increasing the efficiency and profitability of the department
c) Development and optimization of shop floor operations
d) Resolution of current operational issues
e) Overall production, preventive maintenance and maintenance plans
f) Achievement of performance indicators for activities under his/her control
g) Budget compliance
h) Periodic management reports
i) Adherence to the quality and standards of Theatrixx
j) Maintains a harmonious work climate within his department and with other departments

Main responsibilities

The Director of Operations manages and optimizes the company’s manufacturing and distribution operations in accordance with established corporate objectives and in a spirit of innovation, quality and competitiveness. He/she is responsible for planning, organizing, directing, controlling and evaluating activities related to logistics/procurement, production, manufacturing processes, quality and industrial maintenance, as well as the related budgets, policies, procedures and performance indicators. He/she ensures the application of quality and occupational health and safety standards by all personnel.

Job description

Administrative Management
– Participates in the development of Theatrixx’s strategic plan.
– Determines the operational objectives of his/her department in accordance with corporate objectives, obtains approval from his/her supervisor and ensures that they are achieved.
– Collaborates in the elaboration of the department’s budget, ensures its periodic control and, if necessary, makes the necessary adjustments.
– Implements and regularly monitors the results of the performance indicators on the department’s dashboard, identifies the actions to be taken to correct any discrepancies and informs his/her immediate supervisor, if necessary.
– Ensures optimal production scheduling in relation to production capacity and approves the weekly and daily schedule.
– Monitors production capacity, productivity and manufacturing costs for each section and ensures that delivery deadlines are met.
– Develops and/or approves departmental work policies and procedures, has them validated by his/her supervisor and ensures that they are applied by the staff concerned.
– Prepares periodic management reports for his/her department, presents them to his/her immediate supervisor and submits recommendations based on the results achieved.
– Ensures the availability and optimal use of the department’s resources.
– Sits on the management committee and ensures the implementation of resolutions adopted at meetings concerning the activities of his department.
– Leads the daily sales-operations coordination committee and ensures the implementation of resolutions adopted at meetings concerning his/her department.
– Leads the Operations Committee and ensures the implementation of resolutions passed at meetings.

Logistics/Procurement
– Coordinates the development of order entry/issuance of waybills, purchasing, transportation, inventory and warehousing policies and ensures that they are implemented by the appropriate staff.
– May conduct supplier research and visits and negotiate major purchase contracts.
– Coordinates the maintenance of records/databases of purchased parts and accessories specifications, suppliers and their price lists.
– Ensures that the best quality/price ratio is obtained for purchases in accordance with the specifications established by internal customers.

Production
– Establishes and/or supervises the development of the plant’s overall production plan.
– Ensures the smooth running of production operations, supervises and coaches the coordinator and supervisors in their daily management.
– Integrates new product lines into production.
– Ensures the application of the company’s quality and occupational health and safety standards.
– Ensures the integration and proper training of new employees.
– Ensures the optimal use of the production capacity of the sections.
– Seeks out subcontractors as needed, negotiates agreements, has them approved by his/her supervisor and manages them.

Manufacturing processes and quality control
– Directs the documentation of manufacturing processes and quality standards, ensures that they are updated and applied by employees.
– Ensures quality control according to the company’s standards of the products manufactured and to be distributed before their shipment to the customers.
– Ensures the optimization of manufacturing processes and suggests innovative solutions.
– Manages external inspections (CSA, Intertek, QPS).
– Keeps abreast of new production equipment on the market, analyzes their advantages and makes recommendations to his supervisor.
– Leads projects to reorganize, add equipment, continuous improvement (production lines, workstations, etc.) in the manufacturing workshop.
– Approves equipment optimization and continuous improvement projects and monitors the achievement of results.
– Approves preventive maintenance programs for equipment and the building.
– Approves purchases, replacements and major repairs to both production equipment and the building according to established policies.
– Supervises the process in the event of a product recall.

Human Resources
– Participates in the selection, hiring, management, development and evaluation of personnel under his/her jurisdiction.
– Applies the company’s human resources management policies.
– Recommends to his/her superior the creation and/or addition of new positions.
– Ensures the maintenance of a harmonious organizational climate and a management style conducive to the achievement of corporate objectives in his/her department and with the personnel of other departments.
– Applies the human resources management policies found in the company’s Employee Manual.
– Performs any other task as requested by his/her immediate superior.

Sought skills

– Mobilizing leadership
– Strategic visionary, analytical, judgmental
– Strong management skills (planning, organizing, directing, controlling and evaluating)
– Performance in managing multiple simultaneous projects with tight deadlines
– Strong ability to read and understand technical plans and specifications
– Excellent verbal and written communication skills

– Change agent
– Priority management
– Mastery of problem solving
– Teamwork
– Administrative and operational rigor
– Focused on results and quality
– Team player
– Motivator
– Sense of innovation

Required qualifications

– Bachelor’s degree in industrial engineering or operations and logistics management
– At least 3 to 5 years experience in a similar position (similar field – asset)
– Mastery of good manufacturing practices, lean manufacturing, budget management, inventory and procurement
– Strong ability to manage and mobilize human resources
– Knowledge of occupational Health and Safety standards.
– Bilingual: advanced command of spoken and written French and English.
– Computer skills: ERP, MS Office.
– Available for occasional travel
– Knowledge of international electrical standards – asset

About Theatrixx Technologies

Theatrixx Technologies est distributeur et fabricant d’équipements techniques spécialement adaptés au domaine des arts de la scène, de l’événementiel et du spectacle. L’entreprise distribue des produits sélectionnés selon ses propres critères de sélection : sécurité, fiabilité, robustesse, qualité de construction et réputation du manufacturier. Theatrixx Technologies fabrique des équipements qui représentent des solutions aux problèmes et applications en éclairage, en électricité et en câblerie.